Lightroom CC Android stuck on sync

[ajaegersilver]

SAMSUNG Note 8:

My syncing appears to have stopped working. This includes both downloading from the cloud and uploading from the images taken from my device. When I click on the cloud in the app on my phone the circle spins where it says "syncing" and I have 3 images where it says "adding photos" pending. It has been like this for about 12 hours.

Syncing works flawless on my mac, pc and iPad but is broken on android.

Below is what I have done:

Restarted phone

Reinstalled app

Cleared cache

Tried different wireless network

Tried cellular network

Toggled off all on wifi-only uploads

Ensured Lightroom had all permissions on android

Moved storage to sd card.

Any other ideas would be appreciated. Thank you.

[Mohit Goyal · Accepted solution]

Hi ajaegersilver,

The 3 images which are stuck in Lightroom mobile android, do you see them already synced to the cloud on the other devices?

Please refer the below feedback link related to this issue and try the offered help.

Lightroom: Mobile syncing stuck | Photoshop Family Customer Community

Let us know if that helps.

Regards,

Mohit