Printing

[dn36285331]

I am using a Mac, have the latest version of Adobe Reader am able to print all other documents however I am unable to print any PDF documents which I was able to previously print. When Selecting File > Print > the following box with printer preferences does not appear.

[AnandSri · Accepted solution]

Hello dn36285331

We apologize for the inconvenience caused, as per the description above, you are not able to print any PDF file from the Adobe Reader, Is that correct?

Please restart the Mac machine once, and try to print any PDF, and check if the restart brings any difference.

Please check for any pending updates of Adobe Reader from Help Menu>Check for updates.

You may also refer to the following KB docs and can try the troubleshooting steps Troubleshoot PDF printing in Acrobat and Reader

Can't print PDF files on Mac OS X 10.6 to OS X 10.8

If the issue persists, please share the following details:

• Dot version of Adobe Reader installed, check it from Help>About Adobe Acrobat Reader.
• Mac OS version installed.
• Make and model of the printer installed.
• Check for the latest updates of Printer installed.

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

[dn36285331]

Thank you very much.  The update worked.