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Lightroom [Cannot download due to system problems]

jtmartin0830
New Here ,
Dec 01, 2017 Dec 01, 2017

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Hey All, I just paid for the 9.99 plan to download adobe lightroom. It keeps saying that it cannot download to to system problems. How do I fix this problem. I have a mac air.

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John Waller Community Expert
Community Expert ,
Dec 01, 2017 Dec 01, 2017

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Can you post a screenshot of the error?

How to take a screenshot on your Mac - Apple Support

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Victoria Bampton LR Queen Community Expert
Community Expert ,
Dec 02, 2017 Dec 02, 2017

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Have you confirmed your computer meets the system requirements? Adobe Photoshop Lightroom CC system requirements

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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Resources
Quick links - Lightroom Mobile
Lightroom Mobile - iOS
Lightroom Mobile - Android
How to Add Presets/Sync Presets with mobile
Save, Share & Export Photos from Lightroom Mobile
Edit Lightroom Mobile images in Photoshop on the iPad
Edit photos in Lightroom Mobile
Troubleshooting
Known Issues
Errors - Migrating photos to Lightroom
Unable to use premium features in Lightroom mobile after in-app purchase
HEIC & HEVC Support
Sync Stuck in Lightroom
Learn Something New!
Lightroom Quick Tips
Carissa Massongill
Lightroom Academy
Katrin Eismann
Lightroom Ecosystem Newsletter
Carissa Massongill
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