• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Render Video isn't working because a programm error CC 2018

New Here ,
Nov 04, 2017 Nov 04, 2017

Copy link to clipboard

Copied

Hello!

I have a problem with the Render Video command. Rendering videos with Media Encoder is working good, but I want a sequence of PNG images of my frames.
With the CC 2017 version I didn't have any problem but since I updated to the CC 2018 this message appears after I click the Render button.
How can I solve this?

Views

988

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Nov 04, 2017 Nov 04, 2017

Copy link to clipboard

Copied

Hi

There does appear to be an issue, some are seeing program error and some the menu item to render image sequence as png is greyed.

You may wish to add your comments to the report linked below:

CC 2018 png Image Sequence Export Not Working | Photoshop Family Customer Community

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2017 Nov 04, 2017

Copy link to clipboard

Copied

Ok, thanks! I'll do.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 14, 2017 Nov 14, 2017

Copy link to clipboard

Copied

Hi All,

This issue should be fixed in Photoshop CC 19.0.1. please open the creative cloud application & click on Update to install this patch for Photoshop.

Regards,

Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 18, 2017 Nov 18, 2017

Copy link to clipboard

Copied

Hi Everybody

Hi Sahil

because I can not build a simple slideshow on LR CC Classic, even re installed it many time, I gave up

so now I am trying to do the same on Photoshop and guest what, when I launch the rendering of the video, it's stopped at the middle

What is going on Guys ?

Thanks, Thierry

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2017 Dec 02, 2017

Copy link to clipboard

Copied

Photoshop is junk thats whats going on.. I can't believe I pay for this junk app the support that ADOBE offers is PATHETIC!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2017 Dec 02, 2017

Copy link to clipboard

Copied

3 second clip I can't render !!! What a joke...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2017 Dec 02, 2017

Copy link to clipboard

Copied

not helpful didn't fix issue

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2017 Dec 03, 2017

Copy link to clipboard

Copied

LATEST

As per post 1, this is a known issue in the current version of Photoshop. Adobe staff are aware.

See this link for more detail:

Photoshop CC 2018: PNG Image Sequence Export Not Working | Photoshop Family Customer Community

If you need to export a PNG image sequence in the meantime, until the fix is issued, you can reload CC2017 (older versions can co-exist alongside the current version) and use that to render.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines