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Could not complete the Render Video command because of a program error ?

Community Beginner ,
Dec 01, 2017 Dec 01, 2017

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Now I can export > render Video > Adobe Media Encoder .....  but I can't Export image sequence (PNG) Screen Shot 2560-12-02 at 10.38.38.png

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correct answers 1 Correct answer

Community Expert , Dec 02, 2017 Dec 02, 2017

Hi

This is a known issue in the current version of Photoshop. Adobe staff are aware.

See this link for more detail:

Photoshop CC 2018: PNG Image Sequence Export Not Working | Photoshop Family Customer Community

In the meantime if you need PNG export you can re-install CC2017 from the desktop app  (older versions can co-exist on the same PC) and use that when you need to render the PNG image sequence.

Dave

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Community Expert ,
Dec 01, 2017 Dec 01, 2017

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Which version of Photoshop and which OS?

JJMack

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Community Beginner ,
Dec 01, 2017 Dec 01, 2017

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Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Operating System: Mac OS 10.13.1

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Community Expert ,
Dec 02, 2017 Dec 02, 2017

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Hi

This is a known issue in the current version of Photoshop. Adobe staff are aware.

See this link for more detail:

Photoshop CC 2018: PNG Image Sequence Export Not Working | Photoshop Family Customer Community

In the meantime if you need PNG export you can re-install CC2017 from the desktop app  (older versions can co-exist on the same PC) and use that when you need to render the PNG image sequence.

Dave

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Community Beginner ,
Dec 02, 2017 Dec 02, 2017

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Thank you so much

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Community Expert ,
Dec 03, 2017 Dec 03, 2017

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You're welcome. 🙂

Dave

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