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I have an active Adobe Create Cloud Photography subscription. If I go out to the Adobe site and manage my account I can see that it is an active one year plan and will renew (paid monthly) in the next week. I can look at activated devices and see both my Laptop and Desktop active. Something weird started happening today though. All the sudden, light room on my Mac Laptop shows a banner across the top that says "Action Required: Your subscription has expired" and has a button that says subscribe. The sync status shows I am logged in but sync is disabled.
If I click on the Subscribe button, it takes me out to the Adobe site where I log in and it show what I mention above. I have an active subscription. It even shows my laptop as being activated again today. So it is talking to the server.
I have logged out, logged back in. Restarted and logged in. Everything I can think of short of blowing it away and resyncing everything. I have 750GB in a 1TB adobe cloud, so I would prefer not to do this again.
Any ideas?
Guys, talk to customer services so they can double check something's not gone adrift with your account. http://adobe.ly/yxj0t6
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I am having the same issue. Was about 500 photos away from uploading a Terabyte of images and its giving me this error now. The sync has become downloading and I have uninstalled the app, cleared caches, and signed in and out. Nothing works. Not sure that this app is ready for prime time yet.
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Guys, talk to customer services so they can double check something's not gone adrift with your account. http://adobe.ly/yxj0t6