I've been having trouble with my Adobe CC libraries. I am part of a team plan at work, and I was using my personal work email as my login, allowing me to have my own personal libraries. But I needed to switch to the team account, so I logged in with the team email, and now I am unable to see the team's libraries. It's still just showing my personal ones, and it also says "Unable to connect to server." I tried logging out of everything and re-opening everything, but nothing is working. I made sure the file syncing is turned on. It's been like this for a few days now. I am using Windows 10 also. What can I do to get it to connect to the server and show my team's libraries?
1 Correct answer
Hi Chris,
Would you mind trying the steps mentioned in the help document: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications ?
If you still face troubles, feel free to update this thread so that we can further assist you.
Regards
Twarita
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