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So i'm trying to download a free golden wallpaper from google, however when i try to open it in Photoshop it completely stops me by just crashing and i cannot find any crash logs regarding the issue, I'm running W10 with the latest drivers to my graphic card and as well as the latest windows updates and Photoshop updates.
However when i check the reliability monitor i have alot of issues stating "Hardware error"
Source
Windows
Summary
Hardware error
Date
‎2017-‎12-‎04 08:26
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff9b8b3fe604a0
Parameter 2: fffff8018477f948
Parameter 3: 0
Parameter 4: 8d90
OS version: 10_0_15063
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.15063.2.0.0.256.48
Locale ID: 8192
Files that help describe the problem (some files may no longer be available)
WATCHDOG-20171204-0826.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
Extra information about the problem
Bucket ID: BAD_DUMPFILE
Two things You not dealing with Adobe Support here. This is a User Forun. Second if you are having a Hardware issue Adobe does not manufacture hardware or write hardware device support. Adobe application will make use of working Hardware. If you are having Hardware or software problems with you Hardware. Support would need to come from the Hardware Maker or Microsoft API support. Adobe uses you hardware via your OS services support like OpenGL and OpenCL etc. Windows should not crash i
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Syphex1 wrote
A problem with your hardware caused Windows to stop working correctly.
Windows stopped working......
Check Windows Reliability History viewer to see if there is more details available about what hardware is failing
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I linked the issue to why it stopt working its in my thread.
Either its windows or a driver issue, but there should be some sort of solution that adobe should be aware of.
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Two things You not dealing with Adobe Support here. This is a User Forun. Second if you are having a Hardware issue Adobe does not manufacture hardware or write hardware device support. Adobe application will make use of working Hardware. If you are having Hardware or software problems with you Hardware. Support would need to come from the Hardware Maker or Microsoft API support. Adobe uses you hardware via your OS services support like OpenGL and OpenCL etc. Windows should not crash if a application fails. The message states Windows stopped working because of a problem with your hardware. It could be a software or a hardware malfunction.