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i just purchased adobe pdf pack on the premise that i could convert pdf to powerpoint (see https://acrobat.adobe.com/us/en/landing/exportpdf-pricing-b.html) however when i tried to do the conversion i received an error message saying my file was not supported. when i logged in to my plan i then discovered that according to my online service subscription i need to pay a further £4.59/month for this capability.
please clarify the contradiction and advise how to convert pdf to ppt
[ Moderator: Moved to a more appropriate forum ]
Adobe Customer Service improperly sent you here!!
Call them again and if the agent is unable or unwilling to assist you directly, ask for their supervisor and escalate.
- Dov
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This is a User 2 User, U2U, forum. You need to speak to Adobe Customer Service about this issue.
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well that's really f*cking unhelpful because Adobe customer service
directed me here! so what now?
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Adobe Customer Service is really poor. Explain to them you paid them for a service and either they can provide or you will ask your credit card company to reverse the charge since they cannot provide the service.
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Adobe Customer Service improperly sent you here!!
Call them again and if the agent is unable or unwilling to assist you directly, ask for their supervisor and escalate.
- Dov