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Résilier mon abonnement / Cancelling my membership

Community Beginner ,
Dec 07, 2017 Dec 07, 2017

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Bonjour, j'ai acheté une licence Photoshop "month-to-month" il y 2 mois. Aujourd'hui, je n'ai plus besoin de Photoshop, donc je désire annuler mon abonnement, afin de ne pas payer pour rien. J'ai cherché, mais je n'ai pas trouvé de façon. Selon certaines aides sur ce site, il faut aller dans notre compte, simplement j'y suis allé mais il n'y a pas de bouton Annuler l'abonnement comme il y avait selon le site. Comment puis-je l'annuler???

HELP.PNGPAS DE BOUTON!

                                                                                                                                                                      NO BUTTON!!

Hi, I bought a "month-to-month" membership for Photoshop 2 months ago. Today, I don't need Photoshop anymore, so I would like to cancel my membership. Problem, I can't find a way to do it! There is no button for this, as you can see on the screenshot above. How can I cancel it?

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correct answers 1 Correct answer

Community Expert , Dec 07, 2017 Dec 07, 2017

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

Also, unless you really did buy the MONTHLY subscription which you may cancel at any time, you most likely have the default of an annual subscription with monthly payments... which has a penalty if you cancel early

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Community Expert ,
Dec 07, 2017 Dec 07, 2017

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To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

Also, unless you really did buy the MONTHLY subscription which you may cancel at any time, you most likely have the default of an annual subscription with monthly payments... which has a penalty if you cancel early

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Community Beginner ,
Dec 07, 2017 Dec 07, 2017

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Did you look at the picture? THERE IS NO BUTTON TO CANCEL! I already looked on the tutorial thing to cancel, but my interface is not the SAME!

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Community Beginner ,
Dec 07, 2017 Dec 07, 2017

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Well, I just looked again and the interface has changed.

Thanks for letting me cancel it... after like 2 hours of searching.

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