Computer crashed and now Lightroom doesnt see any of my catatlogues ....I need help please urgently....

[BetaPlus5]

I need online assistange to guide me through recovery...

I have used this once before but can't find the option.

[BetaPlus5]

it says...

Creative Cloud for individuals & Adobe Stock

Covered Plans & Products	Account & Payment	Downloading & Installing	Serial Numbers & Activation	How-to's & Troubleshooting
Creative Cloud for individuals All apps All apps + Stock Single apps Photography Adobe Stock plans	Phone Chat	Phone Chat Forums	Phone Chat Forums	Phone Chat Forums

[BetaPlus5]

I need online chat support but the only option currenly available seems to be forums....why? I'm in a major panic here ...please can someone assist!

[dj_paige · Accepted solution]

You need to use your operating system's search feature to search for all files on all of your disks whose name ends with .LRCAT. Double-click on each one found to open it in Lightroom.

[BetaPlus5]

So is online support withdrawn ...i definitely need help...at risk of loosing a lot of work if I do something wrong here...

[BetaPlus5]

Same problem as before...an external drive i have been using for a few months has dissappeared from those listed in the library...along with the shoots that were listed there...it was called Drive (R) and still is but doesnt appear in the Library. This is the second time this has happened and each time I loose a weeks of work. I've used LR as a beta tester before LR1 but need some help here. Support requested...

[dj_paige]

It sounds like you have accidentally opened the wrong catalog file.

Go to File->Open Recent and select each catalog shown there to see if one of them shows the photos on the R drive.