.psd file extension altered to .psd.jpg.

[toymaker1]

Hello

I have discovered that hundreds of my multi layered Photoshop files have had the file extension altered to .psd.jpg. I now cannot open them at all. Online file convertors do not recognise the file type. I would be grateful for any advice about this. I seem to have lost access to several years of artwork created in Photoshop. I use Photoshop CC 2018 on an iMac OSX 10.12.6

Regards.

[davescm]

Have you tried renaming the file to remove the additional extension and just leave .psd   or .jpg as appropriate ?

Dave

[toymaker1]

Dave.

Thanks for your response. Yes. I have tried leaving only .psd or .jpg, but

Photoshop will not recognise it.

[davescm]

Can you post a link to one of the files?

Dave

[toymaker1]

Hi Dave

I have attached a screenshot showing how the  files are listed on my iMac. - the .psd.jpg extensions should be .psd. I do not know how it happened. ~It seems to have happened on 19 May 2017.

I have also attached a screenshot showing the message which appears when I try to open the files in Photoshop. I have tried removing the .psd.jpg extensions, and leaving .psd or .jpg, but Photoshop will not recgnise them as proper Photoshop files. I tried a couple of online file converters, but still no good.

Cheers

Peter.

[Guest]

Do you have Time Machine setup

How to use Time Machine to back up or restore your Mac - Apple Support

You should always keep a backup of your important files and documents

[davescm]

If you can post a link to an actual file (using dropbox or similar) we may be able to see how to open it.

Dave

[toymaker1]

Dave

Time machine is only showing files back to 17 May 2017,- It is showing nothing before that date, even though I have been using it for about three years. It is showing the files as corrupted i.e. it is howing the Photoshop files as .psd.jpg/

I do not understand much on the tchnical side.

thanks four your help.

[Test Screen Name]

Please show a screen shot of one of the files named back to PSD and opened in Photoshop. This should work OR give a different message. It should definitely not give the same message.

[Test Screen Name]

Or, better still, please SHARE A FILE as requested. You must put this on a file sharing site, and post the link.

[toymaker1]

Dave.

This is a screenshot of an original .psd file which has not been corrupted into .psd.jpg. is that what you meant?

The other screenshot shows the message which appears when I try to upload a .psd.jpg file via Dropbox (Which I am using for the first time, so I might not be doing it right). If I try to open the files with just .psd or .jpg extension, Photoshop still does not accept it.

[Guest]

Hi

You need to post a link to the file from DropBox

How to share your Dropbox files with links - CNET

[davescm]

Can you post in the link to the dropbox file rather than a pic of the page. that way we can get the file

Dave

[Test Screen Name]

You have told us that if you change the extension to PSD that Photoshop "still does not accept it". But what exactly happens?

[toymaker1 · Accepted solution]

Dave

I restarted my iMac, and most of the .psd files have re-appeared, with all layers intact. But the .psd.jpg versions are also still there in the iMac filing system.  I will keep my fingers crossed and hope everything is now back to normal. I think I will buy some additional backup storage to keep separately. All very strange.

Thanks for you persistance in helping me.

Regards.

Peter.