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I've started an ActionScript3.0 file, with a reference video embedded on the bottom layer, and a secondary layer where I'll be tracing over.
The specs are: 29.97 FPS, 1920 Width, 1080 Height.
Problem is, every time I scrub past 5 frames in the timeline, the whole program crashes. I've already tried starting a new file, changing all the permissions to 'Read & Write' (I'm on a Macbook Pro), and uninstalling and reinstalling the program. Still, it crashes!
Thanks in advance for anyone who can help me. I'm at a loss.
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reset your preferences -
http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
(or remove Win: C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and
C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\
Mac: /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and
/Users/<username>/Library/Preferences/Adobe/Animate/2017/)
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That didn't work actually, it's still crashing.
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1. did you successfully reset your preferences?
2. is that the only file that crashes animate?
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Yes I did! Or at least I deleted the folders you mentioned above.
I'm running MacOS High Sierra and running Animate CC2018
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does it only crash with that one fla?
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Apologize for the delayed response as I was away on a long vacation. Are you still facing this issue? Also, like kglad asked you, are you facing an issue with just this one file?