View Portfolio's in Adobe Pro

[melechiaj32171045]

I created a portfolio in Adobe Pro.  After creating it and saving it when trying to open the file it just shows a blank page.  I am able to view it if I open it in Adobe Reader.  Any suggestions on how to can view file in Adobe Pro?

[Thom Parker]

Can you see and change the Portfolio settings on the "View" menu?

[melechiaj32171045]

Yes I currently have it set to Details.

[Thom Parker]

Try changing it to all of the other options. What happens?

[melechiaj32171045]

It just shows blank when I choose details and layout. When I choose cover sheet it I get msg. For the best experience, open this pdf portfolio in Acrobat X, or Adobe Reader X, or later.  Im opening it in Adobe Pro.

[Thom Parker]

Sound like Flash is not operating properly, what Acrobat version are you viewing it in?  What version are you creating the Portfolio in?

[melechiaj32171045]

Adobe XI Pro version 11.0.23 and I have Adobe flash version 27.0.0.187

[Thom Parker]

Interesting that the error message indicates Acrobat X.  Flash was built into Acrobat X, but removed in Acrobat XI.

Also, Adobe changed the Portfolio Flash spec and library in Acrobat XI, basically breaking all the previously created Portfolios.

Anyway, is this the only Portfolio you've created?  What Navigator did you choose? Try making other with different options and see if the same issue persists.

[melechiaj32171045]

Thx i will try that first tomorrow morning.

[melechiaj32171045]

Good Morning I tried the different Navigation layouts and its still showing blank.  I am in an DOD environment Im not sure if thats causing an issue or not.

[Test Screen Name]

Acrobat DC no longer uses Flash to make portfolios. Since Flash is going to be discontinued in a couple of years, rendering all the old portfolios useless (so far as I can see), it may be best to upgrade now.

[melechiaj32171045]

Unfortunately, I am on a government machine we cant make upgrades to Acrobat unless its approved.

[Thom Parker]

Since you are on an old version the impending Flash doom shouldn't affect you. It is possible however that your IT considered flash a security hazard, which it is, and did not allow it to be installed

[Test Screen Name]

Do you get any message that you need Flash when viewing a portfolio? Or did you get it and ignore it? You need to install the NPAPI version of Flash.

[melechiaj32171045]

I didnt get an messages pertaining to flash.  I do have flash installed i have version 27.0.0.187.  I can view it fine in Adobe reader but not pro.  The version of adobe pro that i have is 11.0.23.

[Test Screen Name]

Which version of Adobe Reader? Which type of Flash plug-in (there are three)?