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Images not displaying in Photoshop

New Here ,
Dec 14, 2017 Dec 14, 2017

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After updating to Photoshop CC 2018, my images won't display. I can open and edit raw files in Camera Raw, but when I open image to Photoshop I get a blank (black) image. Tried viewing different sizes, but still nothing. Tried viewing raw files that I previously edited in Photoshop, but they won't display either.

I uninstalled and re-installed and that didn't solve the problem.

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correct answers 1 Correct answer

Deleted User
Dec 14, 2017 Dec 14, 2017

Hi

Try resetting PS preferences

Untitled.jpg

Also try disabling this

Untitled1.jpg

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Guest
Dec 14, 2017 Dec 14, 2017

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Hi

Try resetting PS preferences

Untitled.jpg

Also try disabling this

Untitled1.jpg

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LEGEND ,
Dec 14, 2017 Dec 14, 2017

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Start by updating your graphics driver and checking the relevant hardware acceleration settings in PS and ACR.

Mylenium

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Community Expert ,
Dec 14, 2017 Dec 14, 2017

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This is the third post reporting the same problem.  we need to know your system spec to see if there is correlation between peple having this issue.

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New Here ,
Dec 14, 2017 Dec 14, 2017

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That works. Disabled graphics processor and that fixed the problem

Not sure why this is an issue now. Graphics driver is updated and have been using updated versions of Photoshop with same system for 2+ yrs. Never had this problem before.

Windows 10

GeForce GTX 970 graphics card

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