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Cancel Creative Cloud Free membership

Explorer ,
Dec 15, 2017 Dec 15, 2017

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How can I close down my Creative Cloud Free membership please?  I cancelled my CC subscription 2 months ago, but I am left with this with my details on it.  I have no use for and will never use Apps, Assets, Stock, Spark, and community etcetera.

In manage account, there is no way to cancel / close down in the 6 menus: Overview, Planes & Products, Account, Security & Privacy, Communication Profile.

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correct answers 1 Correct answer

LEGEND , Dec 15, 2017 Dec 15, 2017

How to cancel your Adobe Creative Cloud plan or membership

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

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LEGEND ,
Dec 15, 2017 Dec 15, 2017

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How to cancel your Adobe Creative Cloud plan or membership

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

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Explorer ,
Dec 16, 2017 Dec 16, 2017

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Before I do this, I need to know:

Will this delete my ability to sign into this forum?

If it does, can I then re-join the forum without this Creative Cloud Free membership thing?

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