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Windows 10, Photoshop, Wacom tablet not playing nice together.

Explorer ,
Dec 11, 2017 Dec 11, 2017

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So recently I built a new computer and installed Windows 10. I let it do all it's updates on installation and yeah, it runs just fine.

My issue is that I can't seem to find a good balance with Photoshop and my tablet settings to be able to paint efficiently. Windows Ink seems to be such a pain, but I'm forced to use it because I've tried using the photoshop preference trick to force it to use Wintab instead but it causes a lot of brush lag. However, I'm really irritated by the pop up bubbles underneath the cursor whenever I press Ctrl, alt, shift keys. I really don't need to know what buttons I'm pressing and they get in the way a lot.

If anyone knows a way to either stop the lag in Wintab mode or to get rid of the keystroke popups in Windows Ink, I would be a really happy customer.

Cheers.

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correct answers 1 Correct answer

Explorer , Dec 22, 2017 Dec 22, 2017

Ok guys, I fixed the lag and didn't have to get a new GPU. The problem was that the GPU was throttling performance to save on power. So every action would cause it to have to suddenly pick up clock speed again and that would take a little bit of time to respond. So basically every stroke of the brush was making the GPU boost and in between each stroke it was going back into idle mode. The solution to this was to go into Nvidia control panel and turn Power utilisation settings to 'prefer performa

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Adobe
Community Expert ,
Dec 11, 2017 Dec 11, 2017

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Please search this forum.  There are many threads on this subject. You mat want to add more than Windows and Wacom to  the search query.

https://forums.adobe.com/search.jspa?sort=updatedDesc&place=%2Fplaces%2F1413024&q=Wacom+Windows

JJMack

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Explorer ,
Dec 12, 2017 Dec 12, 2017

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I spent quite a long time searching the forums yesterday and could not find anything relating to lag issues when using Win Tab instead of Windows Ink. Plenty of people are switching to the Win Tab option and finding success in their workflow and a couple of people have mentioned checking for lag issues when using this method. No one has mentioned what to do if lag occurs. For now I'm using Windows Ink because I need to get work done, but I keep trying to find a solution here every time it becomes annoying. I use the ctrl, alt and shift keys a lot in my work. Maybe once per second on average and it is really annoying to have my view blocked by the text bubble that keeps popping up.

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Community Expert ,
Dec 12, 2017 Dec 12, 2017

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Make sure you have not set brush spacing to 1% one a large document that you have zoomed way out and can stroke across the full canvas.

JJMack

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Explorer ,
Dec 18, 2017 Dec 18, 2017

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I have always used brushes with varying spacing and settings. The problem is most noticeable with brushes with long spacing but high details. I'm just adjusting myself to this at the moment because there just isn't any solution. Now I'm having issues with photoshop freezing up my whole system. I'm not sure if these two issues are related. I have my scratch disk and OS running on one partitioned disk and I think once PS starts to cache it just wrecks windows. Strangely when my PC comes out of it's coma after about 10 minutes I find all of my Wacom tablet settings have been reset and google chrome has closed. There's something really strange happening here. I'm going to set my Photoshop memory level to next to nothing and push it hard and see if it freezes again. If so I might be needing more RAM and maybe a separate scratch disk just for this version of PS....

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Community Expert ,
Dec 18, 2017 Dec 18, 2017

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How much free space do you have on your PC boot disk that you have Temp, Photoshop's first scratch disk and system paging on.  I have seen Photoshop use 100+GB of scratch space one my machine.  Windows need quite a bit of free space on your boot disk to work well.   If Photoshop fill that Windows running will go to pot till you close Photoshop and it returns its scratch space to free space.

I have 40GB of RAM on my machine. I have cause Photoshop to use all of it. However Photoshop normally  uses around 10GB of RAM.  I would think if all you are running is Photoshop 16GB of Ram should do fine.  If You also do video use Premier Pro and After Effects etc more RAM would help.

JJMack

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Explorer ,
Dec 18, 2017 Dec 18, 2017

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My windows partition has 17GB of space left. I deliberately gave it a pretty decent disk allocation to give it room for temp files and future update trash that it will likely dump. Photoshop is also installed on that partition.

I have a separate disk partition for Photoshop and saved files and it has 346GB free. It should be tons of space for a scratch disk but I'm just wondering if it is causing issues being on the same hardware as my OS. When the freezing happens the red light indicating disk write is continuously on. I can also hear a lot of noise coming from my disk indicating that it is writing something pretty big. I just never would have thought it would completely stop all disk traffic just for that one task. The time doesn't even change until it unfreezes.

I also have a decently fast 8GB RAM card. I know it should be 16GB but I've dropped the available RAM down to 8% for Photoshop and I have had no problems at all I'm not sure how to trigger Photoshop to start a cache write.

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Community Expert ,
Dec 18, 2017 Dec 18, 2017

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Did you change your Photoshop preferences scratch disk setting.  Adobe defaults it to your boot disk.  Photoshop can eat 17GB in no time. If your Photosho's Preferences  fist scratch is your boot disk and there is only 17GB free you need to change your Preferences IMO.  The Disk is also used for temp files, application user saved data and paging. Make your boot disk the last Photoshop scratch disk. Photoshop will fill scratch disk 1 before  using scratch disk 2.  If Photoshop fill your startup disk your system will not be able to run well.

JJMack

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Explorer ,
Dec 18, 2017 Dec 18, 2017

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Yeah, I changed that right out of the gate. I don't want it to use the startup disk at all. One of the things that has happened a couple of times is that it will have a message after the freeze up saying that Chrome as encountered an error and it is no longer open. Another thing happened just today where it left a message saying 'exception processing message code 0xc0000005 parameters...' I've looked all around for the answer to what this sort of stuff means but I can't find anything relating to Photoshop and the specific problem I'm having.

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Explorer ,
Dec 18, 2017 Dec 18, 2017

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Another thing I've noticed just now after a few hours of painting with the WinTab settings enabled is the brush stroke only lags on the first small section of the stroke. Anything after the first tiny movement of the tablet pen is smooth. Is there anything that could be causing lag only on the beginning of each stroke? I notice it on every tool in Photoshop.

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Community Expert ,
Dec 18, 2017 Dec 18, 2017

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Hi Tyson.  Can you paste your system information here please?  Photoshop > Help > System Info > Copy and paste to this thread.

Did I read that you are using your boot drive for Photoshop scratch space?  If yes, then 17Gb is nowhere near enough free space.  In fact it is not really enough for Windows to run well.

Download and install WinDirStat, and try and free up some space.  There are heaps of web pages that give you advice for this.  The first thing I would do is turn off Hibernate if it is still running.  Then use WinDirStat to look for large chunks of data, and Google how to move them to another drive.

https://www.windowscentral.com/best-7-ways-free-hard-drive-space-windows-10

Is this a laptop or desktop system?

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Explorer ,
Dec 18, 2017 Dec 18, 2017

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Hey Trevor. I partitioned my only disk drive on installing windows so that I would have 60GB just for Windows and the rest for photoshop and all my files. So my first partition is for my OS and the second for PS, data and scratch disk. Though I think I accidentally installed PS on my primary partition so... Might move it. Here is the system info:

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Number of Launches: 36

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: AMD CPU Family:15, Model:1, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3094 MHz

Built-in memory: 8143 MB

Free memory: 2 MB

Memory available to Photoshop: 6889 MB

Memory used by Photoshop: 50 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 5

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1440, right=2560

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="NVIDIA GeForce GT 710"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="23.21.13.8813"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="GeForce GT 710/PCIe/SSE2"

glgpu[0].GLRendererID=4747

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll"

glgpu[0].GLDriverDate="20171027000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="GeForce GT 710"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="388.13"

clgpu[0].CLBandwidth=2.33219e+10

clgpu[0].CLCompute=99.1272

License Type: Subscription

Serial number: 96040656441529339269

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\goats\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  F:\, 407.2G, 346.2G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

   boost_date_time.dll   photoshopdva   11.1.0  

   boost_filesystem.dll   photoshopdva   11.1.0  

   boost_signals.dll   photoshopdva   11.1.0  

   boost_system.dll   photoshopdva   11.1.0  

   boost_threads.dll   photoshopdva   11.1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   11.1.0  

   dvacore.dll   photoshopdva   11.1.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   11.1.0  

   dvamediatypes.dll   photoshopdva   11.1.0  

   dvametadata.dll   photoshopdva   11.1.0  

   dvametadataapi.dll   photoshopdva   11.1.0  

   dvametadataui.dll   photoshopdva   11.1.0  

   dvaplayer.dll   photoshopdva   11.1.0  

   dvatransport.dll   photoshopdva   11.1.0  

   dvaui.dll   photoshopdva   11.1.0  

   dvaunittesting.dll   photoshopdva   11.1.0  

   dynamiclink.dll   photoshopdva   11.1.0  

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.22  

   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   mediacoreif.dll   photoshopdva   11.1.0  

   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2018   19.0  

   Plugin.dll   Adobe Photoshop CC 2018   19.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

   PSArt.dll   Adobe Photoshop CC 2018   19.0  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop CC 2018   19.0  

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

   SVGRE.dll   SVGRE   79.586793   79.586793

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Accented Edges 19.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

   Bas Relief 19.0 - from the file “Filter Gallery.8bf”

   BMP 19.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 10.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Chrome 19.0 - from the file “Filter Gallery.8bf”

   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

   Craquelure 19.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 19.0 - from the file “Filter Gallery.8bf”

   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 19.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 19.0 - from the file “Dicom.8bi”

   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

   Displace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 19.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 19.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Fresco 19.0 - from the file “Filter Gallery.8bf”

   Glass 19.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Grain 19.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 19.0 - from the file “JPEG2000.8bi”

   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Lens Blur 19.0 - from the file “Lens Blur.8bf”

   Lens Correction 19.0 - from the file “Lens Correction.8bf”

   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 19.0 - from the file “Liquify.8bf”

   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

   Neon Glow 19.0 - from the file “Filter Gallery.8bf”

   Note Paper 19.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

   Palette Knife 19.0 - from the file “Filter Gallery.8bf”

   Patchwork 19.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

   Photocopy 19.0 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 19.0 - from the file “PSDX.8bi”

   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

   Plaster 19.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

   Poster Edges 19.0 - from the file “Filter Gallery.8bf”

   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Reticulation 19.0 - from the file “Filter Gallery.8bf”

   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

   Save for Web 19.0 - from the file “Save for Web.8be”

   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

   Shear 19.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

   Spaces 19.0 - from the file “Spaces.8li”

   Spatter 19.0 - from the file “Filter Gallery.8bf”

   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 19.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

   Stained Glass 19.0 - from the file “Filter Gallery.8bf”

   Stamp 19.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Sumi-e 19.0 - from the file “Filter Gallery.8bf”

   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Targa 19.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 19.0 - from the file “Filter Gallery.8bf”

   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 19.0 - from the file “Filter Gallery.8bf”

   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Underpainting 19.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Water Paper 19.0 - from the file “Filter Gallery.8bf”

   Watercolor 19.0 - from the file “Filter Gallery.8bf”

   Wave 19.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

   Wind 19.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

   Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Community Expert ,
Dec 18, 2017 Dec 18, 2017

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If you are having strange happening like chrome croaking and other strange termination errors. You should run some RAM stress checking diagnostics you may be having hardware issues.   If you are running Windows 10 I think it may has some problems and may be causing some delays in execution.  At least on my machines windows file explorer is not as responsive as it was in prior versions of windows and File system dialogs also seem to studded.   I find myselfe rebooting  to clear up performance issues like mouse lag.

JJMack

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Explorer ,
Dec 19, 2017 Dec 19, 2017

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Ran a Windows memory scan and a memtest86 test for my RAM. No errors after 2 hours. So.... Not a RAM issue I think. I also did a lot of testing today on my tablet lag issues and noticed a few interesting things.

Even though I have 'press and hold to right click' turned off it was still working whenever I used the tablet outside of Photoshop.

I opened up Regedit and turned it off from there and that stopped it. However, I still notice my cursor will blink when pressing and holding outside of Photoshop. I think Windows has this press and hold system deep inside somewhere and it is conflicting with my settings and causing a slight lag. It appears to be still looking for that press and hold function at the beginning of each stroke in PS. The only solution to stopping it is by using Windows Ink instead. There is no lag or hesitation when I use that option. The Wintab option must have some ties to the press and hold function. Note, this is only a small lag, noticed if I try to do fast lines when drawing (which is basically half of my job) So it is pretty painful at the moment as it makes my drawing feel slow and clunky. I can't really manage with Windows Ink because those pop up text bubbles for modifier keys just cover everything I'm drawing.

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Explorer ,
Dec 19, 2017 Dec 19, 2017

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And actually now that I think of it I did not have any issues with crashing in Photoshop until I changed back to Wintab mode. I think it's this that is causing the crashing. I ran Photoshop for 10 hours a day for a week using Windows Ink with no issues, next week I changed to WinTab and I crash three times... I also am not entirely sure if the cursor is lagging as well as the brush stroke. It is hard to tell if there is a dislocation between the cursor and the brush rendering.

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Explorer ,
Dec 20, 2017 Dec 20, 2017

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Ok, so after even more testing, I found out the problem is my GPU. Currently I'm running a really small GPU as a placeholder/mock integrated graphics processor as AMD Ryzen cards don't have integrated graphics. Turns out Photoshop actually uses more of the GPU than I thought. I suppose using WinTab also must put pressure on the GPU. I'm also running a QHD monitor from the GPU. If I turn off the use of GPU in photoshop the lag is gone! but the aliasing is horrible.

Running an overclock program I can watch the GPU usage spike to maximum every time I use the brush tool in Photoshop. I'm pretty sure this is what causes my freezing too. The GPU probably runs out of memory trying to keep up. For now I have overclocked my little GPU and things seem to be better. Fingers crossed it doesn't freeze up on me again.

Interesting to note that Windows Ink runs smoothly though. It must be more efficient or possibly somehow doesn't use the GPU. I also might try tweaking some of the Nvidia settings to see if I can switch some features off for Photoshop without it looking ugly.

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Explorer ,
Dec 22, 2017 Dec 22, 2017

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Ok guys, I fixed the lag and didn't have to get a new GPU. The problem was that the GPU was throttling performance to save on power. So every action would cause it to have to suddenly pick up clock speed again and that would take a little bit of time to respond. So basically every stroke of the brush was making the GPU boost and in between each stroke it was going back into idle mode. The solution to this was to go into Nvidia control panel and turn Power utilisation settings to 'prefer performance' By default this was set to 'Optimal power' which is a nice way of saying 'save power at every opportunity by cutting performace' So if anyone else experiences problems like these, I've taken the long road to solve it for you.

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