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The "Start" extension could not be loaded

New Here ,
Dec 18, 2017 Dec 18, 2017

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Hi,

Today my computer just turned off, while I was using my Photoshop CC 2018. Now, when I open it, it always says "The "Star" extension could not be loaded becaue Photoshop was unable to find the JavaScript plugin".

Says the same for Libraries and I cannot open any Script on the menu.

Any sugestions??

Thak you all

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correct answers 1 Correct answer

Deleted User
Dec 19, 2017 Dec 19, 2017

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LEGEND ,
Dec 19, 2017 Dec 19, 2017

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Start by reinstalling the program.

Mylenium

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New Here ,
Dec 19, 2017 Dec 19, 2017

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Unistalled and now when I try it says failed all the time tried like 6 times already

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Guest
Dec 19, 2017 Dec 19, 2017

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New Here ,
Dec 19, 2017 Dec 19, 2017

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IT says when I click learn more: Unable to move the file. Rename the file and then try again.

What should I do?

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New Here ,
Dec 19, 2017 Dec 19, 2017

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Yeah, so I did re-installed and used the CC cleaner, nothing working. The reason why is only because I forgot to Restart my computer. After restart, it installed and is now working perfectly! Thank you, both!

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Guest
Dec 19, 2017 Dec 19, 2017

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No worries

Glad you got it sorted

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