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Lightroom CC tried to sync files removed from albums

New Here ,
Dec 17, 2017 Dec 17, 2017

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Hello,

I imported some photos a couple months ago into Lightroom CC to try it out. I then deleted them, as those were already in my Lightroom Classic library, to have a fresh start.

Despite not having a single picture loaded into LCC as seen here​, it's still trying to upload something. In fact it says it has uploaded 21GB of photos to the cloud(in under one minute, unlikely considering I only have a 20Mbit upload speed) making it impossible to do pretty much anything as new photos will not sync.

On the cloud side I checked if there were actually some photos uploaded, and while the Archive section does say I'm using 21GB of space there are no files listed anywhere.

I tried uninstalling and reinstalling everything (CC included), deleting all preferences. The problem doesn't seem to be specific to this PC as my tablet is also reporting 21GB of files. The tablet is actually refusing to show me Lightroom CC on the apps list, but that's a problem I'll deal with another day.

If anyone had the same issue and found a fix, I'll be glad to know. Right now I'm paying for a product and cloud space I can't use, with no clear way to fix it.

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correct answers 1 Correct answer

New Here , Dec 21, 2017 Dec 21, 2017

Found a solution to this problem by using the web based Lightroom CC interface here Photo Editor | Online Photoshop Lightroom.

Thanks to that I was able to delete all files that it tried to sync, as they were not showing up anywhere else.

This was ​not​ intuitive at all, especially the fact that if I delete files from LCC on a device it doesn't remove them from the cloud.

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New Here ,
Dec 21, 2017 Dec 21, 2017

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Found a solution to this problem by using the web based Lightroom CC interface here Photo Editor | Online Photoshop Lightroom.

Thanks to that I was able to delete all files that it tried to sync, as they were not showing up anywhere else.

This was ​not​ intuitive at all, especially the fact that if I delete files from LCC on a device it doesn't remove them from the cloud.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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