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credential is invalid to sign

New Here ,
Dec 21, 2017 Dec 21, 2017

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I´m trying to sign digitally with my certificate (given by the Spanish Police Authority), and the message received is that the credential i´m trying to use is invalid.

it´s valid because i´ve signes documents with that (web application Valide from spanish gobernment, and is valid until 29 january 2020). but i need to sign a pdf document.

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Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2017 Dec 21, 2017

Hello IUZ,

As per the description above, you are getting an error message that the current Credentials is invalid to sign the PDF, Is that correct?

Please refer and try the troubleshooting steps from the following KB docs which discusses the similar issue "the credential selected for signing is invalid"

credential selected for signing is invalid

Let us know how it goes.

Regards,

Anand Sri.

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Adobe Employee ,
Dec 21, 2017 Dec 21, 2017

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Hello IUZ,

As per the description above, you are getting an error message that the current Credentials is invalid to sign the PDF, Is that correct?

Please refer and try the troubleshooting steps from the following KB docs which discusses the similar issue "the credential selected for signing is invalid"

credential selected for signing is invalid

Let us know how it goes.

Regards,

Anand Sri.

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New Here ,
Dec 10, 2019 Dec 10, 2019

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Thank you for the information. It was very helpful. The solution worked for me.

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