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Window content does not appear

New Here ,
Dec 23, 2017 Dec 23, 2017

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Hello, I'm having a problem that I can not solve in any way, I've been using Photoshop CS4 normally (for more than a year) when suddenly the contents of the window do not appear but it's inside! I will explain better, I have some jobs saved in psd and now when I open them only the black screen appears, but if I click on the edge of the window and drag the content appears but just let it disappear again. I created a new file to test, clicking on create only the black screen appears, but if I choose the pen tool for example and make some scratchs randomly (because I can not see what is being done) when I stop scratching and moving the window as already I mentioned earlier the scratchs are there ... I thought it might be some incompatibility with some windows update, I migrated to the cc 2017 but it still the same thing,I updated the video drive and it did not work

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Adobe
Community Expert ,
Dec 23, 2017 Dec 23, 2017

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Did you also update your displays device driver.  It may be a problem in the driver if you updated your display driver. backing that out or look for a newer driver.

JJMack

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New Here ,
Dec 23, 2017 Dec 23, 2017

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yes I have all the video drive updated but the problem persists

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Community Beginner ,
Dec 23, 2017 Dec 23, 2017

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My problem was a little bit different from yours, but I think as well that it appeared after the last Windows update. I solved my issue by installing an older driver for the graphic card.

https://forums.adobe.com/thread/2427396

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