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Down load pictures from I phone 7 plus to elements 12 ? please help

stephens85657330
New Here ,
Dec 23, 2017 Dec 23, 2017

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My new I phone 7 plus is not recognized by elements 12.. So I can't get photos from the phone.  I also can't get albums from the organizer back to the phone..

Any advice would be helpful.  Thanks

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