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I have experienced no problems previously with the newest version of PS until yesterday when it started sending pop-up messages saying it could not complete a task (filter-pixelate-crystalize) because I didn't have enough RAM. The program also is beginning to lock up for no apparent reason and no error codes. I have to force a shutdown. My computer has 16GB of RAM which should be enough for almost any task I want to do. I use PS strictly for photo editing and all photos are kept on external drives. After my third try using the filter I noticed that my HD storage showed only 5GB left. Shutting down the computer and restarting brought it back to normal at 130GB. I am currently running the computer in safe mode to see if that helps and it doesn't.
Any suggestions would be appreciated. A copy of system info is below.
Thanks, Susan
Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799 x64
Number of Launches: 8
Operating System: Mac OS 10.13.2
System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2200 MHz
Built-in memory: 16384 MB
Free memory: 9799 MB
Memory available to Photoshop: 15035 MB
Memory used by Photoshop: 68 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=900, right=1440
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=0
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=0
glgpu[0].GLName="Apple Software Renderer"
glgpu[0].GLVendor="Apple Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Apple Software Renderer"
glgpu[0].GLRendererID=16909312
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[262144]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040141374853231713
GUIDBucket:
Application folder: /Applications/Adobe Photoshop CC 2018/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 233.0G, 117.9G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/
Installed components:
dvametadata.framework dvametadata 11.1.0.0
AdobeXMPScript.framework AdobeXMPScript 79.160451 79.160451
ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"
ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"
AdobeCrashReporter.framework AdobeCrashReporter 7.5.20170906
boost_system.framework boost_system 11.1.0.0
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeACE.framework AdobeACE 2.20.02.39233 79.586793
AdobeOwl.framework AdobeOwl 5.2.11
mediacoreif.framework mediacoreif 11.1.0.0
manta.framework manta 2.0.00.1 1.
dvaunittesting.framework dvaunittesting 11.1.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390
AIDE.framework AIDE 1.5.0.36540 79.574279
dynamiclink.framework dynamiclink 11.1.0.0
dvametadataUI.framework dvametadataUI 11.1.0.0
UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1"
AdobeExtendScript.framework AdobeExtendScript 4.5.7.1 81.1133690
boost_filesystem.framework boost_filesystem 11.1.0.0
AdobeBIB.framework AdobeBIB 1.2.03.39233 79.586793
AdobeXMPFiles.framework AdobeXMPFiles 79.160451 79.160451
AdobeLinguistic.framework 22175
dvaplayer.framework dvaplayer 11.1.0.0
PlugPlugOwl.framework PlugPlugOwl 8.0.0.55
AdobeAGM.framework AdobeAGM 4.30.87.39233 79.586793
adobe_caps.framework adobe_caps 10.0.0.6 1.584361
AdobeSVGRE.framework AdobeSVGRE 6.0 79.586793
AdobePDFL.framework AdobePDFL 15.0.0.38423 79.226411
dvacore.framework dvacore 11.1.0.0
AdobePIP.framework AdobePIP 7.4.1.60.45263
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390
dvatransport.framework dvatransport 11.1.0.0
Cg.framework NVIDIA Cg
boost_signals.framework boost_signals 11.1.0.0
AdobeXMP.framework AdobeXMPCore 79.160451 79.160451
AdobeJP2K.framework AdobeJP2K 1.2.2.38423 79.266298
dvaaudiodevice.framework dvaaudiodevice 11.1.0.0
LogSession.framework LogSession 7.4.1.60.45263
PlugPlugExternalObject.framework 8.0.0.55
AdobeScCore.framework AdobeScCore 4.5.7.1 81.1133690
AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.38473 79.582907
dvametadataapi.framework dvametadataapi 11.1.0.0
CITThreading.framework
WRServices.framework
amtlib.framework amtlib 10.0.0.221
AdobeBIBUtils.framework AdobeBIBUtils 1.1.39233 79.586793
boost_threads.framework boost_threads 11.1.0.0
aif.framework aif 6.0.00.1 1.
AdobeCoolType.framework AdobeCoolType 5.17.00.39233 79.586793
dvamediatypes.framework dvamediatypes 11.1.0.0
AdbePM.framework AdbePM 2.5.00.377243 1.578146
boost_date_time.framework boost_date_time 11.1.0.0
AdobeMPS.framework AdobeMPS 5.8.1.38423 79.582572
dvaui.framework dvaui 11.1.0.0
ahclient.framework ahclient 3.0.0.6
ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"
dvamarshal.framework dvamarshal 11.1.0.0
Required plug-ins:
3D Studio 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 19.0 ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 19.0 Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 19.0 Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Entropy 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Export Color Lookup Tables 19.0 Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Extrude 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 19.0 ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halide Bottlenecks 19.0 Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”
HDRMergeUI 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
HSB/HSL 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IFF Format 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IGES 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Ink Outlines 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 19.0 Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 19.0.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 19.0 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 19.0 ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 19.0 Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
OpenEXR 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”
Picture Package Filter 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PLY 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Pointillize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PRC 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Radial Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 19.0 ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Render Color Lookup Grid 19.0 Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Reticulation 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 19.0.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 19.0 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”
Spatter 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Virtual Reality Modeling Language | VRML 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Water Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins:
Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazClarity2.plugin/”
Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazDetail.plugin/”
Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazGlow.plugin/”
Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazImpressionTS.plugin/”
Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazSimplify.plugin/”
Topaz DeNoise 6 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise 6.app/Contents/Resources/Topaz_denoise6.plugin/”
Topaz Studio CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Studio/Topaz Studio.app/Contents/Resources/PS_Plugins/TopazStudio.plugin/”
Duplicate and Disabled plug-ins:
Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazClarity2.plugin”
Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDetail.plugin”
Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazGlow.plugin”
Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazImpressionTS.plugin”
Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSimplify.plugin”
Topaz DeNoise 6 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_denoise6.plugin”
Topaz Studio CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazStudio.plugin”
Plug-ins that failed to load: NONE
Extensions:
com.adobe.Butler.backend 2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
com.adobe.inapp.purchase 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
New Document 2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”
Libraries 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
Start 2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
Export As 3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
Export As 3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
Installed TWAIN devices: NONE
With large image and filters may need to use more resources. You Preferences performance is set to allow Photoshop use up the 68% of your system RAM try changing that setting to 80% and restart Photoshop. See if you can use that filter on your document.
You also seem to have duplicate plug-in installed and disabled you should correct that. I do not use a mac so I can not tell you how to do that....
Duplicate and Disabled plug-ins:
Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - fr
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With large image and filters may need to use more resources. You Preferences performance is set to allow Photoshop use up the 68% of your system RAM try changing that setting to 80% and restart Photoshop. See if you can use that filter on your document.
You also seem to have duplicate plug-in installed and disabled you should correct that. I do not use a mac so I can not tell you how to do that....
Duplicate and Disabled plug-ins:
Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazClarity2.plugin”
Detail CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDetail.plugin”
Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazGlow.plugin”
Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazImpressionTS.plugin”
Simplify CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSimplify.plugin”
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Thanks for taking the time to help out. I increased performance as you suggested but it didn't help. As far as the duplicate plug-ins go, I can't find them so I am unable to delete them.
I attempted to save the photo I was working on so I wouldn't have to keep duplicating the steps I took to get to the RAM error message and it would not allow me to save my work as the file was greater than 2 gb.
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I do not know what the image format file limmits are in Apple's unix file system. To save image file over 2GB size using windows one must use Tiff or or PSB files over 4GB only PSB can be used. How big is your image and how many layers do you have?
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The image I was working with was a jpeg file and 16.7MB in size. I added four layers. Saving it with 2 layers (which the computer let me do) it was 1.3GB. I was able to save it as a TIFF and it is 2.46GB.
Saving it is a help as it saves me time when trying different things to get the filters to work but it sure doesn't help with the original problem. Something is going on that is strange and I can't find any problems similar to this in recent history in the forums. There have been problems reported when available RAM was just 4GB.
Thanks again JJ for trying to help me sort this out.
Susan
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An update on the RAM business. It is still happening but only when I try and use the crystalize filter and then only in certain instances. I uninstalled then reinstalled PS and it still locks up. The process I am trying to duplicate is the one written by Steve Patterson on how to add falling snow with PS CC 2018. I actually got it to work as advertised once but have not been able to do so since. I have noticed that the efficiency indicator starts at 100% then drops to 70 or so then back up to 100% (it will drop from 100 to 70 or lower and then back up several times over the course of a project) and finally hit 0%. At that point I have to shut everything down. PS seems to be using 14GB of RAM. How is that possible? Any help please.
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susanl7866380 wrote:
I noticed that my HD storage showed only 5GB left. Shutting down the computer and restarting brought it back to normal at 130GB.
Photoshop uses a lot of RAM, but a lot more disk space. (scratch disk)
So the problem is probably that you are running out of disk space, and you need to clear out some space on your hard drive, for instance by moving files to an external drive.
You set up scratch disks under Preferences > Scratch disks, and you can assign several disks for this purpose.
More about scratch disk here: Optimize performance Photoshop CC
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I have 150GB of space on my HD after re-arranging a few things and dumping others. I am using my HD as my primary scratch disk and have done for years. My secondary scratch disk is an external HD and has 2 TB with 1 1/2 TB available. I have tried running the program with both and neither works. The program worked perfectly until three days ago so something new is happening but I can't seem to discover if it is with photoshop or my Mac. Apple has been working with me all day to see if we can figure out if it is on their end. I have already tried all the steps I could find about optimizing performance but none of them made any difference. Is it possible that there is a problem with that particular filter? I don't have to use it but if there is a problem with one there could easily be a problem with others.
Thanks again, Susan
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Susan I use Windows not a Mac. On a windows system Photoshop will fill its first scratch disk before using it second scratch disk. If the first scratch disk is also Windows boot disk by the time Photoshop fill it Windows will not be running well. Windows needs free space on its boot disk for paging, temp space and Application user space. Photoshop may never use start using the second scratch disk for before then you will most likely reboot or kill Photoshop for windows will be performing so poorly. I have never use OSX older Apple OS were very poor I used OS7 and OS9 but choose to use windows instead. Old windows version were also very poor till Microsoft started to use NT as its base system. Later when Steve start to work for Apple again he abandoned Apples OS and switch to a Unix base system like he use at Nextstep and also switch from the IBM PowerPC processor to Intel processors.. If I were you I would try configuring your OSX boot disk as Photoshop second scratch disk to see it things works better. ON Windows I have seen Photoshop use well over 100GB of scratch space.
I beleive CC 2018 also had a bug the ate scratch space filling up disk.
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Another update. Spent all day on the phone with Apple techs (by the way, the service was excellent.) It was determined that the computer was fine but the problem most probably lies with PS or maybe my external HD. They eventually had me pull three photos, one from the computer, one from each of two external HDs. I put them on my desktop, opened all three at once in PS, ran all three through the program I was trying to use, one photo after another with all three open. Worked perfectly. Not sure where to go from here but they still think it may be PS related or perhaps a problem with my external hard drives. My next step may be to transfer all photos to an new external HD and repair the old one. What a chore that will be.
Thanks for all the help everyone.
Susan.
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Had the same problem, Didn't know what to do, changed ram to 100%, but it didn't work. I went back in and opened up preferences > performance and changed the gpu settings to basic and was able to save the file. Probably not a long term solution, but I didn't lose any of my work.
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Never set RAM usage to 100%! Other applications and processes need memory too. Even Photoshop plugins run outside Photoshop's address space and need their own RAM.
Around 70% is normally pretty optimal. If you have a lot of RAM, 32 GB and up, you can push that to 80 or so. But never 100!
Most likely you're running out of scratch disk space. Most people severely underestimate the free disk space needed for the scratch disk. 100 GB should be considered absolute minimum for most normal use. 500 GB or more if you're working with big files.
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I kow, I undid it I was just rying to save a file and it didn't work.