9 Replies Latest reply on Mar 14, 2018 3:23 AM by amr azab

    Tried Everything in the forums here, didn't help me with the Dynamic link error while working on videos in photoshop

    amr azab

      I work on MacBook Pro (15-inch, 2016)


      2.7 GHz Intel Core i7


      16 GB 2133 MHz LPDDR3


      Radeon Pro 455 2 GB

      Intel HD Graphics 530 1536 MB


      every time i try to import a video into adobe photoshop CC 2018 it starts loading but in midway it gives me the " Could not complete your request because the DynamicLink Media Server is not available. " error. The same when i try to open it directly either through the File -> Open, or drag and drop.


      Tried restarting photoshop several times and waiting 30 seconds in between, tried restarting my MacBook several times, tried resetting photoshop preferences, tried terminating dynamic link media server and dynamic link manager from activity monitor ( it greyed out but didn't disappear from the activity monitor ), all this without any difference... it still doesn't open


      putting into consideration that when i restart my MacBook both dynamic link media server and dynamic link manager don't appear automatically in the activity monitor