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I want my money back! Premium feature not working

New Here ,
Dec 28, 2017 Dec 28, 2017

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Even after paying for the premium feature I am unable to access them on my iPhone. Tried to re-login and still does not working.

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correct answers 1 Correct answer

Community Expert , Dec 29, 2017 Dec 29, 2017

Press the LR logo (top left) and then select restore purchases (if it is there). See if that helps.

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Community Expert ,
Dec 28, 2017 Dec 28, 2017

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What premium feature are you referring to?

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New Here ,
Dec 28, 2017 Dec 28, 2017

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I was hoping to use the ”Selective adjustments“ feature as promoted in the Premium setting. I used to have it before but its not working anymore on my phone

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Advocate ,
Dec 28, 2017 Dec 28, 2017

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OK - But there is no one in these forums who can issue you a refund.

Call Sales / Accounting (option #2 after they answer)

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New Here ,
Dec 28, 2017 Dec 28, 2017

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Aha! Bold statements like mine do get attention was just trying to get my voice heard mate to solve the problem.

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Community Expert ,
Dec 29, 2017 Dec 29, 2017

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Press the LR logo (top left) and then select restore purchases (if it is there). See if that helps.

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