10 Replies Latest reply on Feb 11, 2018 4:29 AM by whitneyi25961621

    Lightroom 4 crashing when camera is connected


      Hello there,


      After many frustrating weeks of reading online forums and trying to find a solution, I am no closer to resolution.

      I do not have a cell phone or any other devise attached to my iMac (macOS High Sierra 10.13.1) (2 months old).

      I am attaching my Canon Mark lll and other canon camera bodies which have previously been fine. As soon as they are attached to the computer, Lightroom crashes if already open or won't open if not yet open.


      I am unable to load pictures as I am not sure how to bypass and have been loading via LR.


      Any advice or guidance would be very much appreciated as I am getting really frustrated.


      Thank you!