"An integer between 96 and 8 is requiered. Closest value inserted." ERROR.

[Whizel]

Hello from Spain,
Just i install the last version of PS 2018 in my new computer, and photoshop works slowly like turtle, plus every time i try to use some plugins, like for exemple portraiture, arribe the same message :

"Could not complete the Portraiture 3 command because there is not enough memory (ram)"

Well i Try to go to Preferences > Performance and i have the next alert message : "An integer between 96 and 8 is requiered. Closest value inserted."

My computer description :

Os: Windows 10 pro.

PS Version :  2018

Cpu : I7 8700k

Ram : 16gb(2x8gb) 3200 Corsair

Gpu : Geforce 1070 Ti
Hard Disk : SSD m.2 Crucial x300 275gb.

Any similar case or idea for resolve this???

Thanks and 1000 Thanks

[Mylenium]

That sounds like you may need to check the driver for your SSD and the associated PCI controller. Clearly PS has issues accessing its swap file.

Mylenium

[Whizel]

i just to check the last drivers of SSD and PCI Controller, and is up to date.thanks for the fast answer @Mylenium.

[Whizel]

The only solution that i find is run Photoshop CS6, really? its a joke Adobe? any solution???
y pay my quote every month and i have a lot of works for finnish.... for now i can work passed from Photoshop CC 2018 to Photoshop CS 6, but is not seriously.

I now is the last day of year, but i hope Adobe resolve soon this bug/error or problem. Because pay every month for use a old Version (CS6) sorry but with this way no.

[bubu_tom]

Hello to Spain,

happy new Year and yes, same problem her in Germany (with 32GB RAM).... this error messages pops up each time you try to configure the "performance" settings and there is no way to get access to these settings or even get rid of this error itself except closing PS CC 2018 (and don't touch it anymore).

There are threads about this where users are told to un-/reinstall the whole Adobe stuff which seems to be the standard answer for most of the Adobe software issues or - even worse - to reinstall Windows 10... which is an absolute no-go for me.

I'm coming from LR 2015 and I was somehow "forced" by Adobe to subscribe to LR Classic CC and I thought "ok", at least I can use Photoshop again which I did some years ago with PS V6.0. Now I'm paying my monthly fee and I have the lastest fantastic incredible Photoshop XYZ CC whatsoever 2018 not working on my system where all other software is running properly.

Adobe, this is not was users are expecting. Instead of making a big hype about CC and subscription just get your basics done.

[vandally]

Try this solution:

Re: Photoshop 2018 Memory Issue

It's work for me and for others without reinstalling Windows

[ElsaMaria]

https://www.youtube.com/watch?v=SRIQMUzGXGA

It works

[emilys79771738]

Amazing, thank you so much!! I thought I needed a new computer but very happy to say this fixed it

[deans70495376]

Thank you.   That worked for me.   I get a kick out of paying lots monthly for services and it is a POS that you have to reprogram.   What a joke and a screwjob.   But, it works now

[Mohit Goyal · Accepted solution]

Hi All,

We are happy to announce the release of Photoshop CC 19.1.5.

This update includes the fix for Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted. "Could not compl...

Once the update is installed, to allow Photoshop to manage memory the temporary fix needs to be removed.

See this: Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

[thiênt39108930]

Thank you!

[atiarghl]

Watch the following video, It works well-

Photoshop CC - An integer between 96 and 8 is required. closest value inserted Solved - YouTube

[cherriem54250941]

Thank you so much!!!  The update fixed the problem, now I can continue on! 

[Mohit Goyal]

Great, thanks for the update.

Regards,

Mohit