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"Could not complete your request because of programme error"

New Here ,
Jan 01, 2018 Jan 01, 2018

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Hello,

This appears when trying to open pdf's I was previously working on last week. I have updated Photoshop and I am able to save and open new files however I still cannot open these particular pdf's I was working on and have no idea why.

This is the last few lines of my error log,

2018:01:01 18:32:10 : /Users/esbuilder/Jenkins/PS/PS19/Mac_Release/20171103.r.190/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed

Please help!

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Adobe
Community Expert ,
Jan 01, 2018 Jan 01, 2018

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I do not us a mac did a search on google only 22 hits take a look

https://www.google.com/search?q=UTrackResourceImp.h&oq=UTrackResourceImp.h&aqs=chrome..69i57.1990j0j...

JJMack

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New Here ,
Jan 11, 2018 Jan 11, 2018

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Same issue here, getting the error "Could not complete your request because of a program error" when I try to open Photoshop PDFs that I saved with layers turned on (Photoshop PDFs with layers turned off open fine).

Very frustrating - maybe it has something to do with the recent 2018 PS update?

Any help with this would be greatly appreciated!

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