Shortcuts not working im Photoshop

[anjak68650685]

Hi,

I'm using Windows 10 and the latest Photoshop App. The shortcuts are not working anymore, which seems to be a well-known problem among users.

Help! By when will this bug be fixed?

Anja

[Mylenium]

You could assume that it might get fixed in the next update. Everything beyond that would require exact system information on your part, which you have not offered. This issue is not generic and seems to appear only under specific conditions, so better info makes it easier to make sense of it and possibly apply temporary fixes and workarounds.

Mylenium

[anjak68650685]

Thanks for your quick reply.

Here is some hopefully useful info:

Device Info

Dell Latitude 5580

CPU: Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz

RAM: 16384 MB

OS: Microsoft Windows 10 Pro 10.0.16299 64bit

STORAGE:    SK hynix SC311 SATA 512GB

BATTERY:     Dell KCM8279 1036BYDDELL KCM8279

  VIDEO: Intel(R) HD Graphics 620

If you need more specific info, please let me know what exactly.

Thanks,

Anja