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i am installing masters suite
the standalone version not the cloud based one
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On to what operating system?
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windows 7
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When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems with old programs
Are you using a computer Administrator account with full read/write permission?
Exactly which version of the program do you have that is causing problems?
What is the exact error message that you see?
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Windows 7 adobe masters suite cs6
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What happens when you try to install?
Was it purchased from Adobe?