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Tool screen is so large I cannot use it- cannot resize it

New Here ,
Jan 05, 2018 Jan 05, 2018

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I cant use any of the attached tools- a new window opens so large I cannot get the okay button to save it such as watermarks or anything else for that matter. How is it suppose to be used????

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General troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 06, 2018 Jan 06, 2018

Go to Edit - Preferences - General and under "Scale for screen resolution" select "Auto-Detect".

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Community Expert ,
Jan 06, 2018 Jan 06, 2018

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Can you change the resolution of your monitor?

Or use the keyboard shortcut of Return (or Enter on Windows) for Okay?

What size monitor do you have and what is your resolution?

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New Here ,
Jan 06, 2018 Jan 06, 2018

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Yes tried all of that and cannot use any of those tools that open in another window. When I launch my acrobat I think it opens in Microsoft edge. I think I will try changing my default browser and see if that makes a difference.

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Community Expert ,
Jan 06, 2018 Jan 06, 2018

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Acrobat should not open in a browser. It is a stand alone application. Which version do you have? How do you launch it?

And yes, please try something other than Edge. There is a reason that I.E. / Edge has only 3.9% of the market. Try Chrome, or even Firefox.

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Community Expert ,
Jan 06, 2018 Jan 06, 2018

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Go to Edit - Preferences - General and under "Scale for screen resolution" select "Auto-Detect".

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