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InDesign document will not open

New Here ,
Jan 04, 2018 Jan 04, 2018

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When I updated to High Sierra 10.13.2s, my InDesign CS4 documents do not open.

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correct answers 1 Correct answer

New Here , Jan 07, 2018 Jan 07, 2018

I have exactly the same problem. Using Indesign CC 2018 and cannot create new indesign docs, nor can I open saved docs. There is no error message either, so I don't know exactly what the problem is. After setting up the document and clicking "Create" nothing happens. I'm desperate, any ideas what I can try to make it work again?

I'm using a MacBook Pro 15", late 2013

PROBLEM SOLVED - Quick Update:

I just deleted the folder "Adobe InDesign" from the Caches folder and now opening new and saved docume

...

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Community Expert ,
Jan 04, 2018 Jan 04, 2018

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This has been reported over and over again, especially with CS4.

It’s not supported and the best advice is to roll back to a supported operating system or move to Creative Cloud.

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Guru ,
Jan 04, 2018 Jan 04, 2018

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Adobe indesign CS4 is about 10 years old at this point i believe. that is really old software to run in the latest MAC OS.

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New Here ,
Jan 07, 2018 Jan 07, 2018

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I have exactly the same problem. Using Indesign CC 2018 and cannot create new indesign docs, nor can I open saved docs. There is no error message either, so I don't know exactly what the problem is. After setting up the document and clicking "Create" nothing happens. I'm desperate, any ideas what I can try to make it work again?

I'm using a MacBook Pro 15", late 2013

PROBLEM SOLVED - Quick Update:

I just deleted the folder "Adobe InDesign" from the Caches folder and now opening new and saved documents seems to work. Here's what to do exactly: All windows blank when opening InDesign  (third answer by Bill Silbert)

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