8 Replies Latest reply on Jan 9, 2018 5:27 AM by barbarad19354805

    Adobe Air/Do-Crafts Digital designer download problem

    barbarad19354805 Level 1

      Please can someone help?


      I am trying to help my friend download Adobe air on her Windows laptop the problem is that she is trying to download a program called do-crafts digital designer which requires Adobe Air to installed first.


      We keep receiving the following message:


      Sorry, an Error has occurred.

      The application could not be installed because the installation file is damaged.

      Try obtaining a new installation file from the application author.


      Where/who can we obtain this from please?


      The problem is she has in the past been able to use the digital designer but has now changed her laptop. I have this program installed on my MacBook also an old Windows laptop and they run fine. This program is required for our hobby 'Cardmaking'.


      Thank you for any help you can give.