Copy link to clipboard
Copied
Quite frequently, as I'm doing other things, creative cloud will pop up and ask me if I want to keep all of my settings, and that it my hinder performance or something, and when I click "yes" it then proceeds to uninstall Photoshop. I did a search, but the only topic I could find was that something else was removing photoshop, but that simply can't be so because you have to launch creative cloud and sign in to do anything. No other program can do this, not even windows. And I sat here and watched as creative cloud uninstalled Photoshop, forcing me to reinstall it. Again. Why does Creative Cloud keep uninstalling Photoshop?
Copy link to clipboard
Copied
Sound more like malware to me.
Installing a new version of Photoshop CC Adobe's installer will by default uninstall older versions of Photoshop you should use the advance install option and not let it do that.
If some setting may effect you performance I could see Adobe giving you an option to reset your photoshop preferences. I can not think of any reason that Adobe could have that creative cloud would remove photoshop from your system.
Supply pertinent information for quicker answers
Copy link to clipboard
Copied
There is a reset preferences option when starting Photoshop that will ask if you want to delete your preferences and if you reply yes. Photoshop will delete your settings and generate a new set of Adobe default preferences for your user ID. It does not uninstall Photoshop.
Copy link to clipboard
Copied
I don't even have photoshop open when it brings this up. I'm usually playing a game, or browsing the web when the creative cloud window itself pops up, asks me a question, and then says it's uninstalling Photoshop. Afterward, in order to use the program again, I have to install it.
Copy link to clipboard
Copied
I have captured a video of creative cloud doing the thing.
For the reference, this is my Windows 10 64 bit computer.
It does this randomly. Just pops up, asks me that question, and uninstalls Photoshop. It did this again after I ended the video, except it was already uninstalled, so it did nothing but sit at 100% for a moment.