Adobe Experience Design randomly crashes on windows 10

[markb46081959]

When i use Adobe Experience Design it randomly crashes on my windows 10 laptop. I've had these issues since the last Adobe XD update. The program shuts down randomly without saving my work. When I start up the program again, it shuts down immediately. Please help here.

[elainecc]

Can you please enable dumps and send me a link to the dump file via PM? Thanks!

Collecting User-Mode Dumps (Windows)

-Elaine

[Swaruuu]

Here is an image that shows that my Adobe XD CC 2018 app is Crashing . I Uninstalled it and again Reinstalled it from Creative Cloud and also tried to restart my PC but still it is not working and still crashing . Please give me some help if anyone can. Thanks 

[Preran · Accepted solution]

Hi Swar,

Please send me your Adobe ID, location, and phone number over a private message along with a link to this forum post. To send a private message, click my name and use the Message button. We will get in touch with you for investigation.

You can also contact the customer care team directly using this link contact-bumper

Thanks,

Preran