Datei per email senden

[rudik41761126]

das Senden einer Datei per email ist bei mir blockert. Was kann ich tun?

[Adorobat]

Hi Rudik,

Sorry for being late in answering your query.

Try the troubleshooting steps given in the link below:

Attach to email option is not working | Acrobat DC, Acrobat Reader DC

Also, let us know if there any error message when trying to send file via email? Are you using "default email application" or "use webmail" option to send the pdf file?

And, the operating system and the application you are using? You may refer to the steps given in the following link for the same: Identify the product and its version for Acrobat and Reader DC 

Thanks,

Shivam

[rudik41761126]

No sorry, that doesnt work.

I still cannot send an pdf file as email.

Regards Rudi

Von: Tariq Dar

Gesendet: Montag, 22. Januar 2018 14:05

An: Rudi Kuenzl

Betreff: Reply marked as helpful on Datei per email senden

Datei per email senden

Tariq Dar <https://forums.adobe.com/people/Tariq+Dar?et=watches.email.outcome> marked Adorobat <https://forums.adobe.com/people/Adorobat?et=watches.email.outcome> 's reply on Datei per email senden <https://forums.adobe.com/thread/2428693?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/10099420?et=watches.email.outcome#10099420>

[Adorobat]

Hi Rudi,

Could you let us know if you are receiving any error message when trying to send pdf via email?

Also, dot version of Acrobat installed on the machine? You can check the version by going into Help menu > click About Adobe Acrobat Pro DC.

Thanks,

Shivam

[rudik41761126]

Hi Shivam,

when I want to send a pdf via email only the cursor changes to an arrow and beneath a small  box and nothing else.

With kind regards

Rudi Künzl

Webstuhlmanufaktur

[personal information removed by moderator]

Von: Adorobat

Gesendet: Montag, 22. Januar 2018 16:21

An: Rudi Kuenzl

Betreff:  Datei per email senden

Datei per email senden

created by Adorobat <https://forums.adobe.com/people/Adorobat>  in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/10120359#10120359>

[Adorobat]

Could you confirm if this is the small box you are referring to when trying to send file in Acrobat?

[rudik41761126]

Hi Shivam

when I click the letter ( send file as email att. ) it open a box with

send file

send and track

Then I click on send file and the cursor changed to an arrow and a kittle quadrat.

But nothing else.

Regards Rudi

Von: Tariq Dar

Gesendet: Montag, 22. Januar 2018 14:05

An: Rudi Kuenzl

Betreff: Reply marked as helpful on Datei per email senden

Datei per email senden

Tariq Dar <https://forums.adobe.com/people/Tariq+Dar?et=watches.email.outcome> marked Adorobat <https://forums.adobe.com/people/Adorobat?et=watches.email.outcome> 's reply on Datei per email senden <https://forums.adobe.com/thread/2428693?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/10099420?et=watches.email.outcome#10099420>

[Adorobat]

Thanks. Could you repair Acrobat by clicking "Repair Installation" under Help menu.

Reboot the machine once repair is complete, and try sending files again, does that work?

[rudik41761126]

I clicked "Repair Installation" but it is the same as before !!!!

(Acrobat Standard DC)

Regards Rudi

Von: Adorobat

Gesendet: Montag, 22. Januar 2018 20:57

An: Rudi Kuenzl

Betreff: Datei per email senden

Datei per email senden

created by Adorobat <https://forums.adobe.com/people/Adorobat> in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/10121168#10121168>

[Adorobat]

Try removing Acrobat using cleaner tool which you can download from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, and install Acrobat Standard DC from here: Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

Reboot the machine and try again.

Thanks,

Shivam

[rudik41761126 · Accepted solution]

Hi Shivam,

I have now updated my microsoft outllook and now I can send it .

Thank you for your help !

Regards Rudi

Von: Adorobat

Gesendet: Dienstag, 23. Januar 2018 19:54

An: Rudi Kuenzl

Betreff:  Datei per email senden

Datei per email senden

created by Adorobat <https://forums.adobe.com/people/Adorobat>  in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/10123738#10123738>