I just bought Creative Cloud and downloaded photoshop yesterday, all it did was open and I closed out since I didn't need it, but today it is telling me my scratch disk is full. 1) I don't understand how anything could be full since I've never used it in the 24 hours I've had it and 2) I have read all over the internet on how to fix it, but nothing is working. I tried the shortcut for Macs (command+option) and selecting a new location, but my only other location option than startup is "Macintosh HD," and the does nothing. I tried moving my photoshop files to my external hard drive, and still nothing. I'm going to be pretty mad if I spent money on this program that is not going to work.
Your scratch disk is a disk where Photoshop needs a lot of free space to hold your history of edits. Many gigabytes. Usually this message means something else filled up your disk, often nothing to do with Photoshop. How much free space do you have on your disk, exactly? If you don't know how to find out, let us know.
As these screen shots have shown, Photoshop will tell you the free space. But it's useful to know how to find out anyway, because disks filling up is a problem for all apps and files. You also need to know how to check the size of individual files, so you can see which ones are using the space. A disk may hold billions of little text files, but if you start downloading video, even the biggest computer can fill in no time. If you're on a Mac, check out this page: Check the Available Hard Drive Space on a Mac | Macinstruct
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