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I would like to cancel my membership but I have only the Phone option available. is there a way to cancel it through e-mail?
I cannot make the phone call.
Thank you.
Hi nissane50075804,
Please check this article for instructions: How to cancel your Adobe Creative Cloud plan or membership
Thanks,
Vidya.
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Log in to your Adobe account. There should be an option available.
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Peru BobThere should be an option available.
I'll just note that this can get complicated, and I am not convinced that everyone can cancel without phone. And I don't think by email.
One of the options on Vidya's link is "If Cancel plan is not displayed, contact us to cancel your subscription." This goes to a page where you can easily get confused. I've never actually wanted to cancel my plan, so my attempts to track this are limited. But once I got an instruction that suggested that in some countries you cannot cancel via the account management. And, in any event, it is not available for everyone.
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Hi nissane50075804,
Please check this article for instructions: How to cancel your Adobe Creative Cloud plan or membership
Thanks,
Vidya.