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Beachball of Death (Crash) Illustrator 2018 (Mac)

Community Beginner ,
Jan 13, 2018 Jan 13, 2018

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Beyond frustrated...anytime I try and save ANYTHING...I get the dreaded beachball and have to Force Quit! Any ideas??

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LEGEND ,
Jan 14, 2018 Jan 14, 2018

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You can have the beach ball of death OR a crash. It can’t be both. Where do you save to?

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Community Beginner ,
Jan 14, 2018 Jan 14, 2018

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Thx...true. I get beachball when I try and save anywhere on my Macbook...desktop, specific folder, all the same.

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Community Expert ,
Jan 14, 2018 Jan 14, 2018

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What version of the Mac OS? Are you on a network or a personal computer? If you are on a network detach from it and try working locally to see if the problem persists.

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Community Beginner ,
Jan 14, 2018 Jan 14, 2018

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High Sierra 10.13.2...working locally on personal Macbook.

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Community Expert ,
Jan 14, 2018 Jan 14, 2018

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Try and turn off any Cloud service synching options that might be on.

Dropbox, Google, iCloud, whatever.

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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Hi LVGullyTeach,

Are you still encountering freezing issues with Illustrator? Let us know if you need further assistance.

Best,

Wren

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