My Refund Has Not Come In

[SaberPMG]

So a little while ago, maybe 1 week or so, I installed illustrator. I was trying to use it for fashion but I came to the conclusion that it was not the right application. I soon requested a refund less than 16 hours later. I have then every day waited to see the full refund come back but nothing was hitting my account. Adobe, please help. Thank you! If needed, I will privately send more information such as serial number and order number.

[Monika Gause]

I have forwarded your request to staff.

[SaberPMG]

thank you

[Rajashree Bhattacharya · Accepted solution]

Hi Carson,

I have sent you a private message. The refund for cancelling the subscription on the 13th day has been issued & transmitted.

Regards

Rajashree

[DESU27580977zt02]

Bankers are not found our Refund amoun which you have refunded on 30th December, 2022. Please help us to sort on this

[Peru Bob · Accepted solution]

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare