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Photoshop will not open

New Here ,
Jan 14, 2018 Jan 14, 2018

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I have been trying to open my photoshop app for hours, however, when i click on any method of getting the app open nothing happens. i have tried to restart my computer but there is no difference. I dont see anything wrong when i look into my account details such as activation error or whatever so i dont know whats wrong here help.

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correct answers 1 Correct answer

Participant , Jan 14, 2018 Jan 14, 2018

hi

if you use windows try one of these options

1. right click>click "run as administrator".

2.Open task manager (CTRL+SHIFT+ESC), click on File and click on New Task. In the textbox, type photoshop and then click ok

It should start a new process. That process is basically the Photoshop process in which innitiates the program.

3. When this happened to me it was due to PS not shutting down properly.

Open Task Manager and click Processes tab.

Scroll down looking for Photoshop.exe.

You may find multiple e

...

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Adobe
Community Expert ,
Jan 14, 2018 Jan 14, 2018

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If you using windows start the task manager.  So you can see the running porocesses try to start Photoshop do you see it try to start in the task manager.   

Also use the Windows reliability history viewer see it there are Photoshop crase reports.

CC 2017 crash.jpg

JJMack

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Participant ,
Jan 14, 2018 Jan 14, 2018

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hi

if you use windows try one of these options

1. right click>click "run as administrator".

2.Open task manager (CTRL+SHIFT+ESC), click on File and click on New Task. In the textbox, type photoshop and then click ok

It should start a new process. That process is basically the Photoshop process in which innitiates the program.

3. When this happened to me it was due to PS not shutting down properly.

Open Task Manager and click Processes tab.

Scroll down looking for Photoshop.exe.

You may find multiple entries. Select each and end process.

Close Task Manager.

Open Photoshop using your normal shortcut.

3. you can check this article also Photoshop crashes with Lavasoft Chrome extension or Bins utility installed

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New Here ,
Apr 17, 2023 Apr 17, 2023

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I notices the reason I could not re-open an app was due to it's process was still running.  I created a text file with the following:

@ echo off
taskkill /f /im photoshop.exe
exit

 

After saving it as a .txt, I renamed it to a .bat.  I keep it on the desktop handy.  It kills the background process, and allows me to re-open.  I am assuming in my code that the process is photoshop.exe.

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New Here ,
Apr 17, 2023 Apr 17, 2023

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Of course you have to double click it before trying to open PS or whatever app is hanging up, but it beats downgrading.

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