Lightroom mobile/ premium not working

[tomoamsterdam]

Hello, I bought premium for Lightroom mobile and it not working I’ve tried everything and I still can’t fix it please help

[selondon]

Hi, guess you have tried pressing the LR logo (top left) and then select restore purchases (if it is there).

[tomoamsterdam]

yes I have tried and it says “unable to process purchase“ and “you are currently subscribed“.

[zarnitha]

Me Too Bro So dispointed

[greule · Accepted solution]

I'm sorry for the inconveniences. Pease let me know in case you still have problems to get access to the premium features. What I've heard from our entitlement service dev is that your accounts should be fixed. -Guido/ Lr Mobile QE

[annad74990038]

I have the same probleme (( I tried many things but nothing help.

[stevea64976811]

Thank you

[koc30795367]

I have the same problem too please help

[koc30795367]

Hello my lightroim accking still not working after I purchased please help me

[greule]

Please give it a try again your entitlement issue should be fixed. Let me know your results, maybe you need to re-sign-in. - Guido/ Lr Mobile QE

[Guest]

Same problem here. Tried logging out and logging back on. Zero success.

[thomasbudie]

I have the same problem. It wont restore purchases either.