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Exit and Enter Bug

Explorer ,
Jan 15, 2018 Jan 15, 2018

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When I leave PS and renter the tools do bot function. Anyone having this issue?

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Adobe
Adobe Employee ,
Jan 15, 2018 Jan 15, 2018

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Hi Nealedel,

As you're facing trouble with Photoshop & the tools stop working whenever to come back to the application, could you please try resetting the preferences of Photoshop & let us know if it helps?

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

Also, please let us know which version of Photoshop are you using and which operating system are you working on?

Regards,

Sahil

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Explorer ,
Jan 27, 2018 Jan 27, 2018

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I did this, does not solve the bug. All apps are current. How can you guys have such a problem?

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