Lightroom keeps quiting on me

[jennyferm36173325]

Every time i go to mask something the program all together quits on me. This is not fun since I am trying to edit a shoot i took and have a time laps to turn them in.

[Mohit Goyal · Accepted solution]

Hi jennyferm,

Please let us know the exact version of Lightroom you are using now? If its Lightroom 6 Or Classic CC then, please turn off the Graphics Processor from the Lightroom preferences and check if that helps to fix this issue.

Open Lightroom > Preferences > Performance tab > Uncheck the GPU > Restart Lightroom.

Regards,

Mohit

[lindsaymichelle15]

Mine is doing the same thing. It's hard to open preferences...when the program won't even open up.

[dj_paige]

Your problem is not the same. The original problem was LR crashing when using masking.

Please describe your problem in detail, from scratch, and preferably in a new thread.

Please make sure to state clearly the version NUMBER of your Lightroom, and not words like "latest" or "up-to-date".

Please make sure to state clearly the version NUMBER of your operating system, and not words like "latest" or "up-to-date".