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HELP - [accidentally canceled my subscription]

New Here ,
Jan 16, 2018 Jan 16, 2018

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I need Help! I accidentally canceled my subscription and I cannot afford the cancelation fee. I'm in tears. Please, help me!

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 17, 2018 Jan 17, 2018

The cancellation fee is part of the terms and conditions when you sign up.

It's a case of familiarizing yourself with the terms and conditions before you join.

If you join a Cloud plan, you agree to pay a cancellation fee for cancelling your plan early. If you don't agree with it, don't join.

Legal subscription terms | Adobe

You can try to contact the Adobe support on clicking the link below. Possible they can help.

Be sure that you signed in with your AdobeID before you clickling the link.

contact-bumper

...

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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And what is your question?

Do you wish continue your subscription?

Do you wish to save the cancelation fee?

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Jan 17, 2018 Jan 17, 2018

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I wish to get rid of the cancellation fee. That's what I meant by I can't

afford it so anything that will help me refu d that fee back I'll do.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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My last comment was botched. I just need to refund that cancellation fee

and do whatever I need to for that. I was having a hard enough time making

my payments before.

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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The cancellation fee is part of the terms and conditions when you sign up.

It's a case of familiarizing yourself with the terms and conditions before you join.

If you join a Cloud plan, you agree to pay a cancellation fee for cancelling your plan early. If you don't agree with it, don't join.

Legal subscription terms | Adobe

You can try to contact the Adobe support on clicking the link below. Possible they can help.

Be sure that you signed in with your AdobeID before you clickling the link.

contact-bumper

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Jan 17, 2018 Jan 17, 2018

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Yea that was the whole part of it was an accident and I'll do what I need

to tok fix it. You don't have to be smart with me. Are you even apart of

the Adobe staff? If not, then I don't need you answering my questions if

you can't help me. Thank you.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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LATEST

I'm receiving help, now!

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