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I can't see my menu. It's gray

New Here ,
Jan 17, 2018 Jan 17, 2018

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Hello, please tell me why I have a gray menu bar?RgU-CG6fTPA.jpg

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LEGEND ,
Jan 17, 2018 Jan 17, 2018

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One thing I can see is you don't have a document open which would make most of the menu's gray. Since I can not read you language, I am not sure what should be there.

Try creating a blank document then see what menu's are grey. Ctrl-n on windows or cmd-n on mac. Then choose the default document.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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I tried, but did not help

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Engaged ,
Jan 17, 2018 Jan 17, 2018

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Hello,

Some options are unlocked when you are working in a file.

To create a new file, just click "New..." in file menu or keyboard shortcut, Ctrl+N (Win) / Command+N (Mac)

Regards

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New Here ,
Jan 17, 2018 Jan 17, 2018

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So, it doesn't help.. C63uW5hxQkw.jpg

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LEGEND ,
Jan 17, 2018 Jan 17, 2018

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Try resetting your preferences (ctrl-k on widows or cmd-k on mac) At bottom of panel choose the reset preference upon next start.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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Did it, but did not help

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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Try updating or rolling back your video driver directly from the card manufacturer's site.

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New Here ,
Jan 18, 2018 Jan 18, 2018

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This does not work. I tried.

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Adobe Employee ,
Jan 17, 2018 Jan 17, 2018

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Hi

Right click on Windows icon at the bottom left

Click on Run

Type %appdata%

Adobe > Adobe Photoshop > Adobe Photoshop Settings

Rename the Adobe Phtotoshop Settings to Adobe Phtotoshop Settingsold

Restart Photoshop

Also Uncheck the GPU in PS

Open Photoshop > Edit > Preferences > Performance > Uncheck GPU

Restart Photoshop

Regards

Priyanka

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New Here ,
Jan 18, 2018 Jan 18, 2018

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I did everything you said, but it did not help. Alas.

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Contributor ,
Jan 18, 2018 Jan 18, 2018

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You can not use 99% of menu options when no projects opened. Just use ctrl+n combination on Windows and cmd+n combination in Apple products. Just in case, if you want you can change interface colors, right-clicking on this icon then choose interface options and in the appearance section choose the color that you want.

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Adobe Employee ,
Jan 18, 2018 Jan 18, 2018

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Hi

Could you please share the system info which you are using ?

Regargs

Priyanka

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