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Hello, I'm trying to add reference media to my gallery in color finesse for color grading. However, when ever I try to "Create new" in the gallery or drag and drop into the Gallery folder, Color Finesse crashes.
Is there another way to add reference media, or to find the folders there on Mac?
For anyone with the same issue that stumbles on this post:
This bug is resolved by the 3.1.0 update to Color Finesse which is available on our website http://www.syntheticaperture.com
Bob Currier
Synthetic Aperture
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What, exact, version of AE are you using?
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The newest version of CC, Version 14.2.1.34
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You might try contacting the Color Finesse people.
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Hi C. Blake,
Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.
Thanks,
Kevin
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For anyone with the same issue that stumbles on this post:
This bug is resolved by the 3.1.0 update to Color Finesse which is available on our website http://www.syntheticaperture.com
Bob Currier
Synthetic Aperture
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Hi Bob, I've downloaded the 3.1 update installer (for AE CS5-CC2017) but the Installer doesn't let me select the Installation version to proceed. All the options are grayed out and not selectable. Please check the image. I've tried re-downloading to make sure it's not a corrupted version, but it seems to be a problem with the installer. I'm running OS X El Capitan 10.11.6. Would appreciate any help, thanks! -Nikita
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The installer sometimes doesn't detect the presence of AE CC 2018.
I think we've finally figured out what is going wrong, so we hope to uploaded an updated installer in the next few days.
I'll post an update here as soon as it's available.
Bob Currier
Synthetic Aperture
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The installers have now been updated on our website. They should now recognize AE CC 2018 in all cases.
Please note that the version number of the plug-ins didn't change; only the installer was updated.
Thanks for your patience.
Bob Currier
Synthetic Aperture