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Color Finesse: Adding Reference Media to Gallery?

Community Beginner ,
Jun 13, 2017 Jun 13, 2017

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Hello, I'm trying to add reference media to my gallery in color finesse for color grading. However, when ever I try to "Create new" in the gallery or drag and drop into the Gallery folder, Color Finesse crashes.
Is there another way to add reference media, or to find the folders there on Mac?

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correct answers 1 Correct answer

Engaged , Aug 09, 2017 Aug 09, 2017

For anyone with the same issue that stumbles on this post:

This bug is resolved by the 3.1.0 update to Color Finesse which is available on our website http://www.syntheticaperture.com

Bob Currier

Synthetic Aperture

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LEGEND ,
Jun 13, 2017 Jun 13, 2017

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What, exact, version of AE are you using?

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Community Beginner ,
Jun 13, 2017 Jun 13, 2017

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The newest version of CC, Version 14.2.1.34

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LEGEND ,
Jun 15, 2017 Jun 15, 2017

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You might try contacting the Color Finesse people.

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Adobe Employee ,
Jul 26, 2017 Jul 26, 2017

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Hi C. Blake,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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Engaged ,
Aug 09, 2017 Aug 09, 2017

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For anyone with the same issue that stumbles on this post:

This bug is resolved by the 3.1.0 update to Color Finesse which is available on our website http://www.syntheticaperture.com

Bob Currier

Synthetic Aperture

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Community Beginner ,
Jan 18, 2018 Jan 18, 2018

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Hi Bob, I've downloaded the 3.1 update installer (for AE CS5-CC2017) but the Installer doesn't let me select the Installation version to proceed. All the options are grayed out and not selectable. Please check the image. I've tried re-downloading to make sure it's not a corrupted version, but it seems to be a problem with the installer. I'm running OS X El Capitan 10.11.6. Would appreciate any help, thanks! -Nikita

Screen Shot 2018-01-18 at 1.34.06 PM.png

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Engaged ,
Jan 18, 2018 Jan 18, 2018

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The installer sometimes doesn't detect the presence of AE CC 2018.

I think we've finally figured out what is going wrong, so we hope to uploaded an updated installer in the next few days.

I'll post an update here as soon as it's available.

Bob Currier

Synthetic Aperture

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Engaged ,
Jan 20, 2018 Jan 20, 2018

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LATEST

The installers have now been updated on our website. They should now recognize AE CC 2018 in all cases.

Please note that the version number of the plug-ins didn't change; only the installer was updated.

Thanks for your patience.

Bob Currier

Synthetic Aperture

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