Solved: I pay monthly for Adobe CC, so why am I getting "s... - Adobe Community - 9631832

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That about says it. After 5+ years of paying for CC, I've started getting "Pay up"notices when I try to open an application. What do I need to do?

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1 Correct answer

John T Smith

Community Expert , Jan 21, 2018 Jan 21, 2018

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Correct answer by John T Smith

Community Expert ,

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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You were right, Mr. Smith. I couldn't get to the first two sites on your answer, but the third one worked. Thanks.

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