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Photoshop CC 2018 won't launch

New Here ,
Jan 22, 2018 Jan 22, 2018

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Adobe Photoshop CC 2018 won't launch when going through Creative Cloud. Cannot find any other way to open it? When I do click open through the Creative Cloud, it says, "Could not initialize Photoshop, because there is not memory (RAM)."

I have a brand new laptop less than a month old so it shouldn't be saying that... I have tried to uninstall and reinstall several times and nothing works. Help!

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Community Expert ,
Jan 22, 2018 Jan 22, 2018

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Let's start with the computer specs—does it meet the minimum system requirements?

Photoshop system requirements

~Barb

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New Here ,
Jan 22, 2018 Jan 22, 2018

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I believe so... this is the computer I have and the specs. 8GB RAM.. is that not enough? Dell Inspiron 13 7000 Series Specs - CNET

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Community Expert ,
Jan 23, 2018 Jan 23, 2018

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8 Gb is OK. The specs should be fine. You may also start Photoshop in the "classic" way, by clicking the Ps icon on the start menu (or by searching the Ps app...).

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 23, 2018 Jan 23, 2018

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That didn't work either

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Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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Moving to Photoshop​

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