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Files act like they're opening, but they aren't opening?

New Here ,
Jan 23, 2018 Jan 23, 2018

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When I attempt to open an existing file it behaves like it has opened (icons show it as an open file), but no window or document appears. Restarting the computer seems to fix it, Occasionally, just quitting and restarting InD will fix it. Running the latest cloud version of CS on High Sierra, MacBook Pro.

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Community Expert ,
Jan 23, 2018 Jan 23, 2018

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Try restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

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New Here ,
Jan 24, 2018 Jan 24, 2018

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Thanks for the suggestion, but I think I'll wait to see if the problem get worse. I'm weighing this inconvenience against losing a lot of painstakingly created preferences.

Keith

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Explorer ,
Jan 24, 2018 Jan 24, 2018

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Same at us. We are working on a MacPro as Fileserver.

When a Collegue open (and close) an Indesign File, no one cant open it again.

Not clear when this Issue occured. Update on High Sierra or Adobe Update

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Explorer ,
Jan 24, 2018 Jan 24, 2018

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Reset the Preferences with ALT + SHIFT + CTRL + CMD doesnt work!

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